FAQ

We are a new Spa but the owners have been in the Spa business for more than 15 years. You will find below some key information about our location and the Spa itself. If you can not find the information you are looking for below, please do not hesitate to contact us.

We are located in Yorkville, Toronto. The list of FAQ below is updated on a regular basis based on customer feedback.

For week-ends and Fridays, we really recommend you book at least one week in advance if you want to have choices for time windows. if we do not have an opening for you, we have a waiting list in the event of a last minute cancellation. Tuesday is our quietest day of the week.
No we do not have a front desk reception and that is part of our key differences with other Spas. We made the choice not to have a front desk so we can provide excellent services at reasonable prices. If we do not answer, simply leave us a voicemail and we will contact you back as soon as we become available (or use the online booking form)
Yes. We will request a valid credit card number to hold any appointments. Once you become a regular customer then you will not need to provide us this information.
All aestheticians, medial spa technician for laser treatment and associated procedures as well as massage therapist are certified in their respective field of operations. All personal are trained to provide a consistent set of services to all clients.
Our speciality are couple services and then single female services. During week-ends, 80 % of our customers are couples & Duo who would like to share a quiet and relaxing time together. Our best seller is definitely the 199 CAD package for couples/Duo.
No, we do not. While our Spa is very clean and upscale, we would not classify ourself in this category. We can not be compared to luxurious Spa like Stillwater or Elmwood Spa. Of course, our prices are also very different.
We use Harnn and Thann products for Facial protocols.
No, we do not. We are a small Spa and can not provide those facilities.
Yes, we do. We have 2 couple / duo room available for Spa packages and treatments. You can enjoy a 2 hours package without leaving the room.
We do not accept Way Spa Gift Certificate for the moment.